Welcome to Uhuru Experience! This privacy policy (“Policy”) explains how we collect, use, and disclose your personal information when you visit our website (“Website”) and use our services (“Services”). We are committed to protecting your privacy and providing you with a safe and secure online experience.

Who Owns and Controls Your Information?

Uhuru Experience is owned and operated by Naomi Alice Fowler, a UK resident. The Owner is the controller of your personal information as defined under applicable data protection laws.

What Information Do We Collect?

We collect different types of information from you depending on your interaction with our Website and Services:

• Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, email address, phone number, postal address, passport information, dietary restrictions, and medical conditions relevant to your tour participation.
• Booking Information: This includes information related to your booking, such as tour dates, chosen activities, payment information (excluding credit card details), and any special requests you may have.
• Usage Data: We collect information about how you use our Website and Services, such as the pages you visit, the links you click, and the time you spend on each page. This information is collected automatically through cookies and similar technologies.
• Social Media Data: If you interact with us on social media platforms, we may collect information about your social media profile, such as your name, username, and any publicly available information you have shared.

How Do We Use Your Information?

We use your information for the following purposes:

• To provide and improve our Website and Services, including booking and managing your tours.
• To communicate with you about your booking, send you updates and information about our tours, and offer you other services or products that may be of interest to you.
• To personalize your experience on our Website and provide you with targeted content and recommendations.
• To analyze and improve our marketing campaigns.
• To comply with applicable laws and regulations.

Who Do We Share Your Information With?

We may share your information with the following third parties:

• Tour Operators: We share your information with the tour operators who will be providing your tour services. This information is necessary to book your tour and ensure your safety and enjoyment.
• Payment Processors: We share your payment information with payment processors to process your bookings. We do not store your credit card details ourselves.
• Service Providers: We may share your information with third-party service providers who help us operate our Website and Services, such as email marketing providers and analytics providers.
• Regulatory Authorities: We may be required to disclose your information to regulatory authorities if required by law.

Your Choices and Rights

You have the following choices and rights regarding your personal information:

• Access: You have the right to access your personal information we hold.
• Correction: You have the right to correct any inaccurate personal information we hold.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

To exercise any of these rights, please contact us at hello@uhuruexperience.com.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your personal information.

Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information about your activity on our Website. Cookies are small files that are downloaded to your device when you visit a website. They allow us to recognize you and remember your preferences. You can control the use of cookies through your browser settings.

International Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own. We will take appropriate steps to ensure that your personal information is treated securely and in accordance with this Policy.

Children’s Privacy

Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us at hello@uhuruexperience.com.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our Website. You are advised to review this Policy periodically for any changes.